Consumer Rights Letter Bundle

Description

Three formally drafted letters covering the three most common situations where consumers lose money and need to fight back — all in one document.

Letter 1 is a Section 75 claim letter to your credit card company, covering six grounds including goods not received, seller insolvency, misrepresentation, faulty goods, and part-payment claims.

Letter 2 is a subscription cancellation and refund request letter covering five legal grounds including the 14-day cooling-off period, extended cancellation where information was not provided, subscription dark patterns, free trial conversion without notice, and unfair contract terms.

Letter 3 is a drip pricing complaint letter citing the Digital Markets, Competition and Consumers Act 2024 — now the law that makes hidden fees illegal.

All three letters include tick-box ground selection, evidence checklists, and are written to the legal standard that companies, ombudsmen, and the CMA expect to see.

A solicitor would charge you for a consultation just to discuss these rights. This bundle is £9.

✓  USE THIS WHEN:

•  You paid on a credit card (£100–£30,000) and the seller has let you down or gone bust — use Letter 1.

•  You want to cancel a subscription and the company is making it difficult — use Letter 2.

•  You were charged more than the advertised price due to fees added at checkout — use Letter 3.

•  You want all three letters as a precaution — you may need more than one.